Privacy Policy

1. Information We Collect

When you create an account or use CDNZero services, we collect:

• Account information: name, email address, and billing details
• Usage data: bandwidth consumption, request counts, cache hit ratios, and error rates
• Technical data: IP addresses, browser type, and device information for security purposes
• Content metadata: file names, sizes, and MIME types of assets you upload (we do not inspect file contents)

2. How We Use Your Information

• Provide, maintain, and improve CDNZero services
• Process transactions and send billing notifications
• Detect and prevent abuse, fraud, and security threats
• Send service-related communications (outage alerts, feature updates)
• Generate aggregated, anonymized analytics to improve infrastructure performance

3. Data Storage and Security

Your data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We store account data in geographically distributed data centers with redundant backups. Access to production systems is restricted to authorized personnel using multi-factor authentication and audit-logged access controls.

4. Data Sharing

We do not sell your personal information. We share data only in these circumstances:

• With service providers who assist in delivering our services (payment processors, cloud infrastructure providers)
• When required by law, regulation, or valid legal process
• To protect the rights, safety, and property of CDNZero, our users, or the public

5. Data Retention

We retain account data for the duration of your active subscription and for 30 days after account deletion to allow for recovery. Usage logs and analytics data are retained for 90 days. Billing records are retained as required by applicable tax and financial regulations.

6. Your Rights

You have the right to:

• Access and export your personal data
• Correct inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential communications

To exercise these rights, contact us at privacy@cdnzero.com.

7. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand how our marketing site is used. You can disable non-essential cookies through your browser settings without affecting service functionality.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or a notice on our website at least 14 days before they take effect.

9. Contact

For privacy-related inquiries, contact us at privacy@cdnzero.com or write to: CDNZero, 2nd cross street, Gandhinagar, Dharmapuri, Tamil Nadu 636701, India.